Shipping policy

We ship in-stock parts and built-to-order products. Processing and production times vary by item. Chassis, suspension kits, and other made-to-order products may have extended lead times. Any lead time provided is an estimate, not a guaranteed delivery date. Shipping charges are calculated at checkout when available. Large or custom orders may require a separate freight quote. Please contact us before ordering if your delivery location has special requirements.

Freight deliveries

Chassis and other large products may ship on a pallet by freight carrier. Please provide an accurate delivery address and phone number so the carrier can arrange delivery. Make sure your location can receive and unload the shipment. Liftgate service, redelivery, or other carrier services may result in additional charges.

Local pickup

Local pickup is available for eligible orders at 1718 N. Quail, Mesa, AZ 85205, Monday through Friday, 8:00 a.m. to 5:00 p.m. Chassis and other made-to-order products are excluded from same-day pickup. Contact us to confirm when your order is ready.

Inspecting your delivery

Please inspect your shipment when it arrives. If an item is damaged or missing, keep the packaging, take photos, and contact us within 48 hours of delivery at 1 480-940-1806 or sales@gsimfab.com. Include your order number and a description of the issue so we can review it promptly.

International orders

International customers are responsible for applicable customs duties, taxes, and carrier or brokerage fees. These charges may be collected separately from the shipping amount paid at checkout. Customs processing and local carrier requirements may delay delivery.

For order cancellations, returns, and warranty coverage, please see our Return & Warranty Policy.